Gdprrelated changes to ecurep and testcase ftp file. Log in as anonymous and use your email address as the password. Enhanced customer data repository ecurep send data ftp. Ibm public internet ip address change and ftps protocol. How to collect test case for vios issuesplease read the article how to collect test case for vios issues more on unixmantra.
Place the compressed dataset not greater than 400 mb in the pstoibmbookmanager directory using the put command. Net solutions experts exchange need support for your remote team. The best way to get the file from the system is to use ibm iseries navigator to pull the files down to your pc. Ibm will be removing the anonymous id from our servers testcase. You should now be connected to the ftp site, and you can start entering ftp commands. To send it using ftp, use an ftp program to upload the file in binary format to testcase. If it is necessary for ibm i customers to download installation images from ibm ftp site. Question what data should i collect in order to provide the best possibility for problem source identification of jfs or jfs2 filesystem or data corruption. The ftp server timeout is 10 minutes if no data transfer. How to submit dumpsnap file to ibm open a case with ibm.
Using ftps with ibm for shopzseries and smpe through a firewall ftps is an issue separate from getting through a firewall to exchange data with ibm. Find answers to writeread to an as400 dataqueue in vb. How to collect test case for vios issues unixmantra. Here is the output from a successful ftp with testcase. Using ftps with ibm for shopzseries and smpe through a. This document describes where to send a testcase to ibm aixvios supportline. Highlevel steps for using an ibm support file transfer. There are several ibm servers which provide support for a number of functions, including ordering and downloading zos software products and service. Enhanced customer data repository ecurep ftp help ibm. You will be prompted for the following information. Predictive failure analysis customer experience sam.
Sites can check whether they are allowing ftp services by checking, for example, etcnf. When transferring files to ibm level 2 technical support, use the ftp or sftp server that is closest to your physical location. Ibm public internet ip address change and ftps protocol changed for the boulder testcase. This document applies to aix versions 4, 5, 6, and vio servers. Public internet ip address change and ftps protocol change. Use the above url and select already have an ibm id. Use the ftp command to connect to the remote server. Submitting a testcase for dump analysis unixmantra. Place the compressed dataset not greater than 400 mb in the pstoibmbookmanager directory using the. Testcase submission for blue diamond customers go to ibm blue diamond enhanced secure support. Ibm public internet ip address change and ftps protocol changed for the boulder testcase server. Answer following is a comprehensive list of data which may be required for determining the source of filesystem or data corruption within a jfs or jfs2 filesystem. Gdprrelated changes to ecurep and testcase ftp file uploads. Problemabstract trying to install powervm virtual io sever vios via hmc installios command, and it fails.
Ibm software service in the geography should inform the austin aix support center when the performance data has been sent to austin by updating the pmr. Specify binary transfer mode for the compressed dataset. A recent security flaw in the sftp protocol required updates for all systems that implement this secure shell protocol. Instructions for sending data to ibm systems director isd support and flex system manager fsm to diagnose or identify a problem, it is sometimes necessary to provide isd support with data and information from your system. Verify that ibm level 2 has compressed the file with the trsmain program for zos, or that they have used copyfile with the pack option for vm, and that. Net from the expert community at experts exchange writeread to an as400 dataqueue in vb. Following is a comprehensive list of data which may be required for determining the source of filesystem or data corruption within a jfs or jfs2 filesystem. Lots of old documents and software included for you guys. Fortunately, on the ibm i platform ibm provides the ssh. Use the ftp command to put your files onto the ibm designated server.
Why would i receive an unknown host message when using ftp ftp. Use the following troubleshooting information if you are unable to access the testcase. Ibm data collection for jfsjfs2 filesystem corruption psi. Sending pfa documentation to ibm ftp documentation to ibm this is an example using batch directly from zos but you may have different procedures ftp exec pgm ftp,parmexit sysprint dd sysout sysin dd testcase.
If this server is not available, you can use this backup server. As a result the procedures to access the above servers has changed. Sending data to ibm system i5 software support to send data to ibm system i5 software support, the data must be in ascii text. Secure ftp protocols are periodically subject to the need for security patching. The boulder testcase site is used to exchange problem related document between ibm and customers.
With an enforcement date of 25 may 2018, the general data protection regulation gdpr is designed to unify data privacy requirements across the european union eu. Aix now supports or has supported a wide variety of hardware platforms, including the ibm rs6000 series and later power and powerpcbased systems, ibm system i, system370 mainframes, ps2 personal computers, and the apple network server. We would like to show you a description here but the site wont allow us. Exchanging information with ibm technical support for problem. These servers are now only accessible from the internet and no longer from. Exchanging diagnostic information with ibm technical support for. Using ecurep to exchange information with ibm technical support. Aix system administration experience problem recovery. You should also read and understand the service use agreement. Faqs about gdprrelated changes to ecurep and testcase ftp. This document covers submitting a testcase for dump analysis of a system crash or system hang situation. For complete steps and updates see the following url. I have been using the same ftp command successfully for years, but the command no longer works.
Please use the server closest to your physical location. If you see this you are connecting with our ftp server. This data will then be transferred electronically to aix development by ftp. Sites should be aware that the ftp services are often installed by default. You should now be connected to the ftp site, and you can start entering. Secure and managed ftp on the ibm i as400 platform. Weve performed data exchange with ibm and other vendors for years without ftps, i. To be collected prior to any corrective action having been taken to repair the problem filesystem. Please contact your local ibm representative for the closest address.
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